Enhancing Online Warehouse Management Efficiency with ABC-XYZ
Analysis and Forecasting Techniques:
A Case Study in Thailand's Automotive Accessories Sector
Tasaporn Seesom, Panutporn Ruangchoengchum
This was an explanatory sequential research design with a mixed-method approach used in key business operation factors focusing on training, management support, technology integration, employee engagement, and customer satisfaction across various sectors. In this study, 138 online store operations participants were interviewed. This was followed by in-depth interviews with 10 key informants who had years of experience in the online management of warehouses. The study brought out the derived benefits from the integration of ABC-XYZ analysis and forecasting techniques in the attainment of operational excellence, cost reduction, and inventory fulfillment based on the market pull for the businesses in the different economic sectors.
Keywords: Efficiency, Online Warehouse, ABC - XYZ Analysis, Forecasting, Automotive Accessories Business
